Refund policy

Everything in the shop is made to order, just for you, which means we can't offer refunds or exchanges for a change of heart, the wrong size, or buyer's remorse. Sorry, not sorry.

That said, if something turns up damaged or faulty, that's on us, not you — get in touch via our Contact page and we'll sort it.

Here's what we'll need from you:

• Your order number
• A photo showing the damage or fault

Once we've had a look and confirmed it, we'll get a replacement made and sent straight out to you — no charge, no fuss.

Please get in touch within 7 days of your order arriving so we can sort it quickly.